Best Western Hotel Arctic Eden

The staff and service at this hotel were exceptional—everyone was incredibly helpful and friendly. The room was spotless and well-maintained. Breakfast was fantastic, and the staff was always quick to bring out any missing items. The hotel restaurant was equally impressive, with outstanding staff and delicious food. ( Friday and Saturday always remember to do the reservation for table, because they are super busy) The location of the hotel is perfect, with shops, bus stations, and the train station all just a short distance away. The sauna was a great way to unwind after a long day of walking—it was the perfect place to relax and recharge.

If you're planning a trip to see the Northern Lights, this hotel is an excellent choice as many of the guided tours use it as a pick-up point. The staff at the hotel were courteous, especially Camila from the front desk. She went above and beyond to assist with travel arrangements and local shopping advice. One of the standout features of this hotel is the heated bathroom floor, they should do it for entire room :-).

Lovely place and staff were super friendly and helpful. They assisted to call me a taxi the next day. They also answered all my questions and were genuinely sweet about it. Hotel is well located. Rooms are very small but was sufficient for my overnight solo trip. Loved the crackers from breakfast. The bed is super comfy and room was warm which was critical since it was winter.

Clean, tidy and comfortable - easy to get to (straight off the airport bus and a 5 min walk to reception). Reception staff were polite. Bathroom had decent quality toiletries, which was helpful as we were travelling light (about to start backpacking) so good to have this. Due to late arrival (flights were delayed) and having to leave first thing in the morning, we only basically slept there and then had to continue our journey, but it seemed like a really nice place to stay and I will make sure to visit again for a "proper" stay if I ever return to Kiruna

I recently had the pleasure of staying at the Best Western in Kiruna for four nights and I must say, it was a great experience. The rooms were clean, comfortable, and spacious, providing a relaxing environment after a day of exploring. The breakfast served each morning was delicious and offered a great start to the day. One of the highlights of this hotel is its convenient location. It is situated close to two supermarkets and several bus stops, making it easy to get supplies. It is also one of the main accommodations for which most tour companies offer pickup services. A bonus was its proximity to Stejk, arguably the best food truck in Kiruna. Overall, I had a wonderful stay at the Best Western in Kiruna and would highly recommend it to anyone visiting the area.